Warranty & AppleCare Repairs
Apple Certified Technicians
No Appointment Necessary
Computer Advantage is an Apple Authorized Service Center with three locations: Sarasota, FL, Newnan, GA, and Savannah, GA.
- No need to call Apple first
- Most repairs completed in 2-3 business days on MacBook Pro, MacBook Air, Mac Mini
- No appointment needed to drop off your Mac
- Apple Authorized Service Provider
- Apple Certified Technicians
- Data back up and recovery services available
Monday – Friday
9am – 5:30pm
10am – 4pm
Monday – Saturday:
10am – 8pm
12pm – 6pm
Monday – Saturday:
10am – 7pm
Common Repair Questions
Do you fix out of warranty Macs?
Yes, we can repair your out of warranty Mac. For all out of warranty repairs our diagnostic fee starts at $35. Once we diagnose the problem we will contact you with an estimate for the repair. This price does include the diagnostic fee. Once approval is received we will give you an updated completion date and proceed with the repair.
Do you fix computers under Apple's limited warranty or AppleCare?
Yes. We can fix any Mac covered under Apple’s limited one year warranty or Apple Care Protection Plan. Just bring your Mac in for service and if the repair is covered under warranty or Apple Care, we will fix it and call you when its ready for pickup, all at no charge. If the repair is not covered we will call you with an estimate.
How long will it take to repair my computer?
There are many variables when working with non-working computers, however it is our goal to have your computer examined and diagnosed within two business days. For warranty repairs we will order Apple genuine parts the same day. For non-warranty repairs we will call you with an estimate before proceeding. Typically once we have approval repairs are finished within one to two business days. If you need your Mac back sooner we do offer priority service options. Please talk to our service representative for details at each location.
What should I do before I bring my computer in for service?
Always have a good backup! While we always try to preserve your data, it is always a good idea to keep a current backup. If you have Mac OS X 10.5 or newer you can use Time Machine to back up to and external hard drive. Its is alway better to have a backup before you start experiencing problems. We carry a wide variety of external hard drives perfect for use with Time Machine.
Also make notes, pay attention to the sequence of events leading up to your problem so we can make accurate notes when you bring in your Mac for service.
Do you upgrade hard drives, RAM or other components?
We do provide upgrades for your Mac. The most common upgrades are hard drives and memory. Want another upgrade? Just contact our service department so we can evaluate upgrade possibilities. We can also assist with software upgrades as well as operating system upgrades.