Sarasota 941-351-2415 | Newnan 770-461-2147 | Savannah 912-920-3440 info@computeradvantage.us

iPhone Repair

iPhone Battery Replacement 2018

Computer Advantage is participating in the $29.00 battery replacement program that Apple has announced in this article https://www.apple.com/iphone-battery-and-performance/

The following details are from the Apple announcement:

Addressing customer concerns

We’ve always wanted our customers to be able to use their iPhones as long as possible. We’re proud that Apple products are known for their durability, and for holding their value longer than our competitors’ devices.

To address our customers’ concerns, to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions, we’ve decided to take the following steps:

  • Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, available worldwide through December 2018. Details will be provided soon on apple.com.
  • Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.
  • As always, our team is working on ways to make the user experience even better, including improving how we manage performance and avoid unexpected shutdowns as batteries age.

At Apple, our customers’ trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support — and we will never forget that or take it for granted.

Computer Advantage Battery Replacement Information

We generally stock several batteries for each phone model, however, as the demand increases we may experience the same availability constraints as other Apple service sites. Due to the delicate process involved in changing your iPhone battery, plan on dropping the phone off for 3-4 hours. In the event we do not have your battery in stock, we can place you on a list to be called in when it is available.

As always, we appreciate you choosing Computer Advantage to service your Apple products.

 

Warranty & AppleCare + Repairs

N

Apple Certified Technicians

No Appointment Necessary

We are Authorized by Apple to repair your iPhone.

As Apple Authorized Service Provider we are able to repair any iPhone  regardless of its warranty status (in warranty, out of warranty or AppleCare +), and no matter which cell phone provider you have service with.

Because we only use genuine Apple parts, we offer an exchange/repair program for broken iPhone screens and other repairs. We check your iPhone to make sure you have genuine Apple parts – and then we arrange to have your iPhone repaired or replaced. We only use genuine parts from Apple – not knock-offs that can void your warranty and cause performance issues.

Please note that some repairs require we send your iPhone to Apple for repair.

Screen Repairs

Savannah can repair screens in-store, typically within a few hours.  We recommend calling ahead for same day repairs.

Sarasota and Newnan are required to send your phone to a central Apple repair facility for screen repairs.  This process typically takes 4-6 business days.

To have your iPhone serviced just bring it into one of our locations in Sarasota, Newnan or Savannah.

Please make sure to back up your iPhone before bringing it in for repair.

Locations:

Sarasota, FL

Monday – Friday
9am – 5:30pm

Saturday
10am – 4pm

Closed Sunday

(941) 351-2415

Newnan, GA

Monday – Saturday:
10am – 8pm

Sunday:
12pm – 6pm

(770) 461-2147

Savannah, GA

Monday – Saturday:
10am – 7pm

Closed Sunday

(912) 920-3440

 Common Repair Questions

Do you fix out of warranty Macs?

Yes we can repair your out of warranty Mac.  For all out of warranty repairs our diagnostic fee starts as low as $45.  Once we diagnose the problem we will contact you with an estimate for the repair.  This price does include the diagnostic fee.  Once approval is received we will give you and updated completion date estimate and proceed with the repair.

Do you fix computers under Apple's limited warranty or AppleCare?

Yes. We can fix any Mac covered under Apple’s limited one year warranty or Apple Care Protection Plan. Just bring your Mac in for service and if the repair is covered under warranty or Apple Care we will fix it and call you when its ready for pickup, all at no charge. If the repair is not covered we will call you with an estimate.

How long will it take to repair my computer?

There are many variables when working with non-working computers, however it is our goal to have your computer examined and diagnosed within two business days. For warranty repairs we will order Apple genuine parts the same day. For non-warranty repairs we will call you with an estimate before proceeding. Typically once we have approval repairs are finished within one to two business days. If you need your Mac back sooner we do offer priority service options. Please talk to our service representative for details at each location.

What should I do before I bring my computer in for service?

Always have a good backup, while we  always try to preserve your data, it is always a good idea to keep a good backup.  If you have Mac OS X 10.5 or newer you can use Time Machine to back up to and external hard drive.  Its is alway better to have a backup before you start experiencing problems. We carry a wide variety of external hard drive perfect for use with Time Machine.

Also make notes, pay attention to the sequence of events leading up to your problem so we can make accurate notes when you bring in your Mac for service.

Do you upgrade hard drives, RAM or other components?

We do provide upgrades for your Mac.  The most common upgrades are hard drives and memory.  Want another upgrade? Just contact our service department so we can evaluate upgrade possibilities.  We can also assistance with software upgrades.

Sarasota Store
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